[InetKey.Net]

שלום , PAYPAL שלחו לי מייל:

We do not have an interpreter on staff that can translate your document
that was received. Please request a statement in English from the
Hebrew. If you are unable to provide a statement in English, we can
accept a letter on bank letterhead in English stating that you are the
owner of the account. The letter must include: your name, your address ,
your account number and the date.

מה זה אומר? אני יודע מה הפירוש.
אבל מה בדיוק הם מבקשים מה זה bank letterhead ומאיפה לוקחים את זה?

תודה!